…You Blow My Mind! Hey Mickey!

My situation involved Spectrum (for TV) and Silicon Travel (for internet) at a beach house summer rental. After many phone calls to Spectrum and several trips to their local store, nothing was working. As a last resort, I called Silicon Travel and talked to Mickey about the problems. He was very polite and made me feel that my problem and happiness were important. Mickey called Spectrum on my behalf and resolved the problem. I appreciate Mickey greatly!