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Silicon Travel knows that service is important, especially in the vacation industry!

Every home that Silicon Travel services is outfitted with a table tent and refrigerator magnet with instructions on how to access the wireless internet along with our 1-800 phone support number. Our Help Desk gets your guests directly to a knowledgeable USA-based support technician that has been trained through many years of on-site service, so they have the experience to quickly resolve any problems that you or your guests may encounter.

If an on-site visit is required for resolution, we promptly dispatch our locally employed Silicon Travel service technicians the same day or within 24 hours. Silicon Travel’s Help Desk and Local on-site support is available 7 days/week, 9 a.m. – 7 p.m., year round.

 

Silicon Travel Support Includes:

  • 1-800 Telephone Support, 7 days/week
  • USA Based Call Center for Support
  • Professional, Local Service Technicians employed by Silicon Travel
  • Quick and Efficient scheduling for on-site installations and issues

 

TROUBLESHOOTING

Visit our FAQ page for answers to common questions and issues.

 

CONTACT SUPPORT

Still having problems? Please contact us. We’re happy to help.