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Top Shelf Service Tech

Aug 10, 2015 by Paul Payton and Bette Schultz

We are the owners of Studio 54 in Frisco, and want to highly compliment Phil, the technician who came out today to repair a seriously awry connection. He was very patient, explained everything thoroughly, went far beyond the call of duty, switched out a bunch of equipment and made sure everything was working - even helping my wife download an updated driver in her computer - and in addition was friendly, polite, efficient, intelligent and very well-versed in his field. He has a great attitude toward work and life (we got a chance to talk a bit) and is a huge asset to your company. It's not often that we get such a positive vibe from a service person, but he obviously knew what he was doing and made everything work great. It was a complex problem, but he got it resolved in good time.

We've never met Phil before, nor did he ask for a rave review; he just impressed us that much and deserves to be recognized. If I were his boss, I'd wish I could clone him. He's truly top shelf.

Paul Payton and Bette Schultz

Silicon Travel , USA 5.0 5.0 21 21 I am writing to commend your employee Philip. We have had Silicon Travel in our Avon home for 10 years now. Our home is CelticGale, 39311 Angelfish Rd, Avon.Philip has been to